How do I get to FSI?
Click here for driving directions.
How do I contact you?
What kind of products do you carry?
We carry a broad variety of products for restaurants, from fresh meat and produce to dry grocery and nonfood items, we’ll have your needs covered! For detailed information about our product offering, please check out our Online Catalog.
Do you offer online ordering?
We do not have online ordering at this time; however, we hope to have it in the near future.
How do I become a customer?
Please call our main phone line at (206) 587-0102 and speak to any member of our sales team, they will be able to assist you. Alternatively, you may also fill out our New Customer Inquiry form to message us directly.
Where do you deliver?
We deliver all around the Puget Sound, from up north in Bellingham to down south in Olympia; we also deliver on the eastside from Monroe, Bellevue and Issaquah to west of the sound towards Bremerton and Silverdale. To see a map of our delivery service area, please click here. Please call us to confirm that we deliver to your area.
How often do you deliver?
It depends on your location. Please call us to confirm your delivery schedule.
What are your delivery and will call order minimums?
Our minimum invoice charge is $250 for delivery and $150 for will call orders.
I am trying to deliver to you, what are your receiving times?
Our receiving hours are from 9:00am to 3:00pm. For details and warehouse receiving contact information, please click here.
Please note: our warehouse office and will-call order pickup are located next to the loading dock, on the ground floor.
What are your business hours?
Our office hours are from 9:30 am to 5:30 pm. For will call orders, the pickup times are 9:30 am to 4:00 pm.
Do you accept credit cards for payment?
At this time we do not, but we hope to in the future. Please pay by cash or company check.
What are your terms of sale?
Our terms of sale (as stated on our invoices) is as follows: Please check your order before signing. All shortages must be noted at delivery time or no credit will be issued after receipt of delivery. No frozen or perishable items will be accepted for return if not in original packaging or condition. This invoice is due in full within the stated terms above. A service charge of 1.5% per month will be charged on all past due accounts. Thirty-five dollars ($35) for each returned check will be added as a handling charge.
What is your return policy?
Please read the answer for the terms of sale.
What are your credit terms?
Most new customers are on COD (Cash on Delivery) basis only. However, you may apply for credit; please speak to your salesperson for details.
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